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Optimise your trade-in and upgrade programmes.

As smartphone innovation accelerates, consumers are eager to upgrade, but rising costs often stand in the way. That’s why trade-in and upgrade programmes have become essential tools for mobile and telecoms service providers, retailers, and OEMs looking to drive demand and deliver greater value.

Assurant’s point-of-sale software combines real-time analytics with deep market insights to help partners deliver the right offer at the right time. With smarter pricing and personalised promotions, you can increase customer satisfaction, drive brand loyalty, and capture more market share.

Partner with Assurant to turn upgrades into growth.

 

 

Company Statistics

Assurant Trade-in and Upgrade program essentials

 

 

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Seamless

Comprehensive platform with end-to-end solutions

Assurant’s trade-in platform integrates seamlessly across retail, online, and mobile channels, offering the industry’s most comprehensive device catalogue with over 10,000 SKUs.

With embedded diagnostics, real-time updates, and fraud prevention, it ensures efficient and secure processing. From pricing and promotions to financial settlement, we deliver end-to-end support while providing insights into environmental impact.

A.com / CL

Data-driven

Pricing intelligence that maximises trade-in performance

Assurant’s proprietary pricing engine uses machine learning and real-time benchmarking across thousands of SKUs to keep your trade-in and upgrade programmes competitive and profitable. We deliver actionable insights so you can optimise offers, boost margins, and stay ahead of market shifts. Smarter data. Stronger results.

A.com / CL

Integrated

Trade-in promotion strategy

Assurant’s Unified Promo Engine seamlessly integrates mobile network and OEM offers into your programme, automates eligibility checks, and maximises trade-in values for your customers.

With real-time API capabilities, we automatically apply the optimal combination of network, OEM, and retailer credits, simplifying the process, maximising customer satisfaction, and enhancing your trade-in programme's performance.

Make smarter decisions rooted in data

A.com / F&S Award

Frost & Sullivan Award 2024

"The company’s ability to tailor solutions according to customer needs, competitive product pricing, technology-led approach, established operational model, extensive use of AI and machine learning (ML), and brand recognition set it apart in this industry.” 

 - Vikrant Gandhi 

    Vice President, Research at Frost & Sullivan

Latest mobile trade-in and upgrade industry reports

Q3 2025 Report

Third consecutive record-breaking quarter: Q3 2025 trade-in value hits $1.59 billion

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Q2 2025 Report

$1.34 Billion Back to Consumers: Trade-In Programs Have Their Strongest Q2 on Record.

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Q1 2025 Report

The total amount of money returned to consumers this past quarter showed an increase of approximately 40% compared to Q1 2024. 

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2024 Annual Report

The 2024 report highlights an impressive $4.5 billion was paid out to consumers, reflecting a 5% increase over 2023.

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Ready to speak to one of our trade-in and upgrade experts?

Discover how Assurant can help you add value to customers while also supporting your sustainability goals. 

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