WEBSITE TERMS OF USE
This website is owned and managed by Lifestyle Services Group Limited t/a Assurant, a limited company incorporated under English law with company registration number 02341082 and registered office at Emerald Buildings, Westmere Drive, Crewe, Cheshire, United Kingdom, CW1 6UN. Lifestyle Services Group Limited and the companies appearing on this Site are members of the Assurant, Inc. group of companies (collectively, “Assurant companies,” “we,” “our,” or “us” and individually, each an “Assurant company”).
Usage overview
These terms (“Terms”) apply to this informational web site and any features, widgets, plug-ins, content, downloads, or other services that are offered by us here (collectively, the “Site”). Throughout these Terms the words “you” and “your” refer to the user visiting the Site. By accessing and continuing to use this Site you accept these Terms and our Privacy Notice as well as any other legal notices presented on specific pages. If you do not agree, please do not use the Site.
These Terms govern your use of this informational website only. They do not govern the use of any customer Help Centre or self-service portal which you can access from this Site. If you follow links from this Site to any portal (including account, policy-servicing, claims or purchases), additional or different terms of use and notices will apply and those will be presented to you on the relevant portal.
Access requires a compatible device and internet connection. Certain features may not be available on all devices. We do not warrant compatibility with your device.
Regulatory information and fair communication
Information on this Site is general, provided for informational purposes only and does not constitute an offer to sell or solicitation for any product or service, nor a personal recommendation. Any products and services described may have exclusions, limitations and conditions. Please, consider the relevant policy/contract for details.
Our communications must be correct, clear and not misleading. Where we refer to features or benefits of a product or service, please consider applicable policy terms, limitations and exclusions.The general information about our products and services applies to the United Kingdom only. Products and services may not be available in other locations. If you access the Site from outside the United Kingdom, you are responsible for compliance with local laws.
This Site may include forward-looking statements based on current plans and expectations. Actual results may differ materially. Whilst we are consistently striving to only show accurate and up to date information on this Site, documents and materials on this Site may nevertheless include inaccuracies or out-of-date information and reliance on those is at your own risk.
Age Restrictions
This Site does not intend to market any products or services to anyone under eighteen (18) years of age. We do not knowingly collect data from anyone under eighteen (18) years of age through this Site. By using this Site you represent that you are not under eighteen (18) years of age.
Ownership and Intellectual Property Rights
The content, visual interfaces, information, graphics, photos, design, compilation, software (including, but not limited to, the Site), and all other elements of this Site (collectively, the “Materials”) are protected by intellectual property laws. All trademarks, service marks, and trade names displayed are proprietary to us, our affiliated companies and/or third-party licensors. You may not copy, reproduce, modify, adapt, display, perform, publish, create derivative works from, store, sublicense, translate, sell, rent, lease, loan, resell, or otherwise exploit the Materials in any way. You agree not to disclose, publicly perform, transmit, distribute or provide the Materials to any other party. You may not modify, disassemble, decompile or reverse engineer this Site and/or Materials, except to the extent that such restriction is expressly prohibited by law. The foregoing license grant under these Terms is not a sale of the Materials or any copy thereof and we and our third-party licensors retain all right, title, and interest in the Materials. Any attempt by you to transfer any of the rights, duties or obligations hereunder, is void. We reserve all rights not expressly granted herein.
Third Party Sites, Products and Services
This Site may contain links to other Assurant group portals and third-party websites. We do not control or endorse third party sites or their content. Your use of linked sites is at your own risk. Please review the terms and privacy notices of any site you visit.
Restrictions on use of the Site
You agree not to misuse the Site, including by using it for unlawful purposes, infringing intellectual property rights, introducing malware, attempting unauthorised access, or engaging in harassing, defamatory or otherwise inappropriate conduct.
Violations; suspension and termination
We may monitor access to the Site and may disable, suspend or terminate access where we reasonably believe these Terms have been violated, subject to applicable law.
Our liability to you
Your use of the Site and the Materials is at your sole risk. The Site and the Materials are provided on an “as is” and “as available” basis for convenience and informational purposes only and do not constitute legal, financial, insurance or other professional advice.
To the fullest extent permitted by law, we disclaim all warranties (express or implied). We do not exclude or limit liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or where it would otherwise be unlawful to do so.
You agree that, to the fullest extent permitted by applicable law, your sole and exclusive remedy for any problems or dissatisfaction with the Site or the Materials is limited to stop using the Site and the Materials.Cookies and privacy
We use cookies and similar technologies. Where required, we will request your consent before placing or reading non-essential cookies. You can change your preferences at any time in Cookie Settings. For details, see our Cookie Notice and Privacy Notice.Personal data is processed in accordance with our Privacy Notice, which explains lawful bases, your rights and how to contact us or the supervisory authority.
Accessibility
We aim to make our digital services accessible in line with applicable law. If you experience accessibility barriers, please contact us at accessibility@assurant.com. This mailbox is monitored from abroad, in the United States, please do not include any personal or sensitive information in your message.
Changes to Terms and Conditions
We may update these Terms for this informational Site. Updates do not amend any terms applicable to customer portals or your policy; those will be presented separately, with appropriate notice before you are bound.
Partial Invalidity Terms of Use
If any provision of these Terms is found invalid, that provision shall be deleted or replaced and the remainder will continue in full force.
Law and Jurisdiction
This Site is directed at residents of the United Kingdom. Access to and use of this Site is governed by English law and disputes shall be subject to the exclusive jurisdiction of the English courts unless you are resident in Scotland or Northern Ireland, in which case you may choose the Scottish or Northern Irish courts (as applicable).
Contact us
Questions or comments regarding the Site may be submitted to accessibility@assurant.com.
Last updated 10/07/2025