Rely on the RAC to build trust and confidence in your business. From when your customer first sets eyes on their new vehicle, to after they’ve left your dealership – you can rest assured they are in good hands.
The RAC Approved vehicle preparation standard
In order to achieve a consistent minimum level of vehicle preparation for Approved Dealers, we provide an 82 point preparation standard. In addition to giving you and your customer confidence in the high quality and safety check of the vehicle, it also provides you and your customer with agreed documentation which can be printed and held on file as an important reference point.
An accredited code
When you become an RAC Approved Dealer your business works to a code that is Chartered Trading Standards Institute (CTSI) approved, a not-for-profit organisation that ensures trading standards are being met for consumers. Alongside the RAC brand, the CTSI stamp of approval offers that extra reassurance to your customers!
Experienced in looking after customers
Our industry expertise and years of service to our customers means we are experts at handling queries, claims and updates throughout the lifetime of the customer journey. It means you don’t have to worry about spending valuable selling time handling queries, as we take care of the hard work for you.
Alternative Dispute Resolution (ADR)
We understand that things can go wrong in that why we offer an Alternative Dispute Resolution (ADR) process to help resolve conflicts quickly, cost-effectively, and without the need for lengthy court proceedings. Our approach promotes fairness, confidentiality, and collaboration, ensuring solutions that work for all parties involved.
