Assurant Solutions to provide benefits for new Nationwide account

News Release

Assurant Solutions has announced its tie up with Nationwide to provide four out of the six non-banking features to their new FlexPlus Account. This will be offered to the society’s five million current account customers in the UK and also to new customers.

We will be providing Mobile Phone Insurance, Extended Warranty, a Payment Card Cancellation service, and an Identity Fraud helpline into the packaged account, with Travel Insurance and Car Breakdown provided by others.

Mobile Phone Insurance (MPI) continues to play a major role in attracting customers to packaged accounts with more than nine million customers now able to benefit from protection of their mobile phone to cover repair and replacement of handsets that can commonly cost  £650 or more to replace.  The MPI offered to customers within the FlexPlus account has been independently awarded a 5-star Defaqto rating.

FlexPlus Account customers will be able to access critical services 24 hours a day through our centres of excellence, based in Hersham and Crewe.

Andy Morris, Business Development Director at Assurant Solutions said:

“We are delighted to be supporting Nationwide with its packaged account launch. Our team is privileged to be associated with Nationwide Building Society and we look forward to providing their members with the same high standard of service they already enjoy from the Flex Account range.  Being selected to provide the majority of the non-banking features in the FlexPlus account is real testament to Assurant Solutions’s experience in bringing together different market suppliers and offering a seamless single customer experience.”

Graham Pilkington, Divisional Director, Banking, Insurance and Investments at Nationwide Building Society, said:

“We are delighted to have Assurant Solutions on board to support this major new product launch.  We recognise that Assurant Solutions’s experience in this market will be a great advantage to us. Our goal is to become the UK’s number one retail financial services provider and this represents a key milestone on that journey. FlexPlus will provide consumers with a real value-based premium alternative to other accounts offered in the market. We look forward to working with Assurant Solutions over the coming years.”


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