Since his arrival in April 2012, Assurant Solutions CEO, Chris Harrison has been making positive progress in shaping the business to support the changing landscape of mobile device protection in the UK.
Engaging customers, clients and Assurant Solutions people to understand current and future needs and trends, Chris proudly announced a refreshed Vision and Mission for Assurant Solutions at an internal event.
With a focus on the changing needs of customers and how they are becoming more and more reliant on mobile connectivity and their mobile devices the Assurant Solutions Vision and Mission was communicated as:
Vision:To protect our customers' mobile life
Mission: To be the 'best Mobile Phone Insurance service provider, delivering simple and effective customer solutions
Commenting on the refreshed Vision and Mission, Chris said: “I am really pleased with the positive reaction we are getting internally and externally with our renewed focus. Understanding the changing needs of customers in a very mobile centric world is so important to us maintaining our position as the UK’s leading provider of Mobile Phone Insurance.”
Chris added “The customer is central to everything we do, and it is our job to anticipate and understand their future needs so we can continue to deliver the best possible service when they need us most.”