Assurant Launches Business Concierge Support Package with The Co-operative Bank

News Release

Assurant’s and the Co-operative Bank’s offer to business account holders will take on key back-office functions, including legal and technical support for a wide range of connected devices, and allow entrepreneurs to focus on their core business

London, April 14, 2021 — Assurant, a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, has launched Business Concierge with The Co-operative Bank, a new service to help small and medium businesses manage their back-office operations.

Created in partnership between Assurant and The Co-operative Bank, the new offering includes legal assistance and technical support for a wide range of connected devices including mobiles and laptops. Taking these back-office pressures away, Business Concierge enables entrepreneurs to focus on their customers and the day-to-day running of their business, knowing support is on hand if needed.

The legal and technical support services are bundled together in a simple monthly subscription of £8.00 + VAT per user. Among its features, Business Concierge includes a legal advice helpline, access to discounted solicitor fees, HR and employment support, an online portal with key document templates as well as unlimited access to a Tech Assist helpline, providing support for a wide range of connected devices.

Christian Formby, president, Assurant Europe, said: “SMEs thrive when they have the time, space, and support to innovate and grow their business. Through cost-effective legal and technical assistance, Business Concierge frees businesses from back office distractions and enables them to focus on what they do best. Plus, technical assistance and support has seen a significant boost in demand since COVID-19 related restrictions started in early 2020. We are excited to partner with The Co-operative Bank and be part of the already impressive offer that exists for its business clients.”

Catherine Douglas, Managing Director of SME, at The Co-operative Bank said: “With our roots in the co-operative movement - and our values of fairness, equality and social responsibility - we've always prioritised the needs of SMEs, charities and community businesses. We are delighted to announce that we are now adding a new range of services for our small business customers through Business Concierge. Assurant is a trusted partner with heritage in providing this range of back office functions. Now, business owners can get on with doing what they do and know best and have the confidence that legal and technical support is just a call away when they need it most.”


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