PRODUCT SUPPORT & PROTECTION

Exceed expectations of the Connected Customer Experience

Product Support & Protection Overview

Meet your business goals faster and pivot when you need to with a partner that has your back. From providing the latest customer research and compliance know-how to handling technical support, repair and asset disposition — we allow you to focus on beating the competition and generating additional revenue.

Mobile Networks

Provide support and protection, when and where your customers need it. We know the mobile industry and we’re focused on making your business profitable and sustainable from the point of sale to asset disposition.

Highly Active Retail Agents

Support and protect your customer’s electronics, devices and gadgets. Assurant’s MSO partnerships and market-leading position in the mobile space ensure seamless support of your customer’s connected world.

Manufacturers

Customise support and extended protection solutions to fit the specific needs of your customers. Assurant supports some of the world’s most recognisable original equipment manufacturers. Our extensive experience, innovative service solutions and global reach mean we have the agility and breadth you need, and our results prove it.

Retailers

Focus your offerings and support where your customers are – online and off. Assurant taps into decades of experience as well as extensive consumer research to stay ahead of trending behaviour and produce innovative support and protection solutions. Lift loyalty and drive sales, even as customer behaviour and markets continue to evolve

Banks & Financial Institutions

Providing services and solutions which complement existing product offerings. Assurant is the UK’s number 1 provider of products to the packaged account market. No one is more experienced than us when it comes to designing and delivering programmes to suit the needs of banking customers

Products & Services

Protection options that make a difference.

Technical Support
Enhance and support phones and other connected devices with out feature-rich platform, Pocket Geek with premium technical support

Assurant Traveller
Assurant Traveller includes Airport Lounge membership to help customers start and finish their journey stress free.

Extended Warranties
Our broad product protection programmes include extended warranties for almost every consumer product, so we can design a programme to meet your specific needs.

Device Protection
Partner with a leading global provider of mobile device protection.

Device trade-in and upgrade program
Turn your mobile device trade-in program into a revenue engine

Online Focused Banks
Our Leading take-to-market mobile phone insurance porposition gives your customers the protection they need for the gateway to your brand - even if the worst happens

One Partner. From Beginning to end.

Deliver more
customer insights
Proactive customer support
plus comprehensive know how
In-house
underwriting
Worldwide
compliance experts
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