Service Plus

PRODUCT INFORMATION

Service Plus, put simply, is a hybrid of a Warranty and Service Plan. Whether your customer’s vehicle is brand new or up to 10 years old, Service Plus provides them with the financial planning benefits of a Service Plan combined with the extra reassurance of a Warranty.
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How does it work? We'll take you through it step by step.

Step 1

Good news – your customer books their vehicle in with you for a service.

Step 2

They arrive on the day and have heard about Service Plus and, even better news, they decide to take out a plan.

Step 3

The first payment of the plan is the cost of the initial full service carried out.

Step 4

Any mandatory work advised at the time of service must be paid for in addition to the cost of the plan.

Step 5

The plan then consists of 10 monthly payments to cover the cost of the next full service and to active the warranty cover.

Step 6

If following the first service, a covered part fails to perform its function, the customer is covered up to the claim amount.

Step 7

When the customer's next service is due on their vehicle, they have already paid meaning no lump sum payment is required.

Benefits to Your Business

Service Plus is a non-insured product which means more of your staff are able to sell, including aftersales following a customer’s service.

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Additional Revenue Stream

Offering a warranty programme provides more opportunity for your business to increase revenue, not only from the sale of the product but also for repairs if you have the facility to do so.
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Power of the Brand

Our Maintenance and Repair warranties can be branded with the RAC, an instantly recognisable brand which builds trust and confidence with your customers.
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Improve your Customer Retention

Your customers will not only have a reason to come back to your business when their vehicle needs to be serviced, but also for any repairs that may be required.
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A Unique Offering

Offering a warranty programme provides more opportunity for your business to increase revenue, not only from the sale of the product but also for repairs if you have the facility to do so.
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A 360° view

360 degree view of the product with our excellent reporting capability Through Microsoft Power BI we provide up to date MI to ensure you are fully aware of your scheme performance, and areas that can be improved.

Benefits to Your Customers

Convenience

Make the customer journey more efficient by spreading the cost of their service into manageable payments.

Inflation Proof

The price agreed for the service at the start of the plan will be the price for the service – this protects the customer against inflation.

Resale Value

By having the vehicle serviced in line with manufacturer’s guidelines the vehicle will have a full service history, increasing the resale value.

Maintain Top Condition

Regular servicing will help to maintain fuel economy and general condition of the vehicle.

Reassurance

Provide extra reassurance of a Warranty

Avoid Inflation

Lock your customer’s service price in on that day to avoid inflation

Financing Options

Split the price into monthly, easy to manage payments

ABOUT ASSURANT

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Assurant is a trading name of the following companies registered in England and Wales having their registered office addresses at Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN: Assurant Group Limited (No. 3264846), Assurant General Insurance Limited (No. 2341082), Assurant Intermediary Limited (No. 4019801), Lifestyle Services Group Limited (No. 5114385), Assurant Direct Limited (No. 5399683) and Assurant Device Care Limited (No. 07068992) and the following companies registered in England and Wales having their registered office addresses at TWENTY Kingston Road, Kingston Road, Staines-upon-Thames, Surrey, TW18 4LG: TWG Europe Limited (No. 06917014), London General Insurance Company Limited (No. 01865673) and TWG Services Limited (No. 01883565).

Assurant General Insurance Limited, and London General Insurance Company Limited are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Lifestyle Services Group Limited, Assurant Intermediary Limited, Assurant Direct Limited and TWG Services Limited are authorised and regulated by the Financial Conduct Authority.

Assurant is also a trading name of The Warranty Group Services (Isle of Man) Limited which is registered in the Isle of Man with number 094279C and has its registered office address at Third Floor, St George’s Court, Upper Church Street, Douglas, IM1 1EE, Isle of Man.